You will see mention of F&W Media International Limited on the BurdaStyle UK website. We think it’s important that you understand who you are buying from when you shop with us and I hope the information below is helpful.
BurdaStyle.co.uk is a trading name of F&W Media International Ltd. F&W Media International is the UK division of global media and ecommerce business F+W Media. Around the world, F+W Media creates books, magazines and operates websites that serve different categories and subjects. These include art, design, writing, antiques and collectables and, of course, craft.
F+W Media publishes craft books under a series of different imprints including Interweave, Fons & Porter, KP Craft and David & Charles. The company also publishes successful magazines such as Interweave Knits, Crochet, Sew it All, Fons & Porter Love of Quilting, McCalls Quilting and many more. Alongside these books and magazines, F+W operates in craft online at Interweave.com and KeepsakeQuilting.com and on other sites such as QNNTV.com. The company is a world leader in the craft market and is passionate about serving customers across all craft subjects.
Our UK head office is in Exeter, Devon but our warehouse and customer service centre for BurdaStyle UK is based in Tewksbury. When you order from us it is the team in Tewksbury that pick, pack and ship your goods. You can contact this team on the phone Monday-Friday on FREEPHONE 0800 013 0150 from within the UK or +44 20 3808 6642 for international customers. Lines are open Monday to Friday 09:00-17:00 GMT (excluding bank holidays), by post or through the website here.
We are always striving to improve and welcome your feedback at any time. The best way to do this for the fastest response is through our Contact Us form, but should you every feel it necessary you can always write to me in person at our head office: F&W Media International, Pynes Hill Court, Pynes Hill, Exeter, Devon, EX2 5AZ, United KIngdom.
The combined F&W Media and BurdaStyle UK teams are committed to improving our business for our customers. We don’t take your business for granted and are always striving to improve our product range and customer service. We are excited to continue to bring you improvements to your shopping experience at BurdaStyle UK.
Thank-you for your business and for shopping with us.
With best regards,
F&W Media International